Customer service

Our customer service is available on weekdays during store opening hours. If your issue concerns an online store order or you would like a quote for products, please contact us primarily by email.

If you would like to be notified when a specific product is back in stock, you can subscribe to an email notification on the product page. You will receive an email notification when the product is back in stock.

CUSTOMER SERVICE CONTACT INFORMATION:
Please contact us primarily via the form:
Contact form

Phone: +358 10 548 5605
Please note: We do not accept product reservations over the phone. The only way to reserve a product is to order it online for pickup in store.

CORPORATE SALES CONTACT INFORMATION:
Phone: +358 45 128 8883
sales@norcap.fi

Services available in English.

You can find the online store's exchange and return instructions here.

You can find boating information, user manuals, and product articles about boating accessories here .

Fast delivery
For products in stock, 1-3 workingdays. For ordering products, 2-7 days.
Customer service
010 548 5605 (days 9-18) asiakaspalvelu@marinekauppa.com
14-day right of return
Products have a 14-day free return right. All products have a minimum 6 month warranty.
Pay securely
Secure online payments. Pay with online banking, credit card, invoice or partial payment.

CONTACT INFORMATION

Our customer service is available on weekdays 9-17. email: asiakaspalvelu@marinekauppa.com

STORES

HELSINKI
Veneentekijäntie 3
00210 Helsinki (Lauttasaari)
FINLAND
mon–fri 9–18
sat 9-15
sun closed

VANTAA
Porttisuontie 13
00120 Vantaa (Porttipuisto)
FINLAND
mon–fri 10-18
sat 10-15
sun closed

COMPANY INFORMATION

Marinekauppa.com / Norcap Oy Ab
Company ID 1827467-5
Founded in 2003
Payment methods
Osuuspankki
Nordea
POP-pankki
Aktia
S-pankki
Säästöpankki
Handelsbanken
Oma Säästöpankki
Danskebank
Ålandsbanken
Visa
Mastercard
Collector bank
Klarna
MobilePay